Certificates tracked, landlord reports sent, referencing and renewals chased — done for your managed book, and nothing sends without your sign-off.
A managed back-office service for the property-management side of multi-branch letting agencies. We set it up and run it for you — for less than half the cost of a £30–40k admin hire.
Email, spreadsheets, your current property software. Nothing to migrate.
Every outbound message waits for your sign-off before it sends.
What was chased, what came back, what's waiting, what's blocked.
The property-management leak, plainly
What we run across your managed book
Compliance certificate tracking
Gas safety, EICR and EPC expiry dates tracked across the whole portfolio, renewals chased with contractors and landlords before anything lapses.
Landlord monthly reports
A written report per landlord, prepared on schedule and sent with your sign-off — before the landlord has to chase you for it.
Referencing chasing
Applicants, guarantors and referencing providers chased until each file is complete, so managed lets stop stalling at the paperwork stage.
Enquiry follow-up
Every enquiry acknowledged and followed up until it is booked or properly closed — none quietly dropped on a busy day.
Tenancy renewal reminders
Renewal and rent-review dates flagged and chased early, so tenancies are spoken to before they drift towards a void.
Always included
Runs on your existing systems, every send approval-gated, and a weekly written record of everything handled, waiting and blocked.
How it works
We start with the workflow leaking the most hours in your managed book — usually certificate tracking or landlord reporting — and capture your rules: who may be contacted, the wording you use, what escalates to a person, and what must never be promised.
The workflows are run by Andy using AI agents under his direct control — nothing sends without your sign-off. Drafts are prepared in your wording, queued for approval, sent when you say yes, and logged. Every week you get a written record of what was handled, what is waiting, and what is blocked.
What the setup includes
- Your process, templates and wording captured privately
- Contact and approval rules per workflow
- Runs on your existing email, spreadsheets and property software
- Every outbound message queued for sign-off
- Weekly written record of handled / waiting / blocked
- Scope conversation before any new workflow is added
Example first four weeks
A 30-minute call, then a written report pricing each leak across your managed book: certificates, reports, references, renewals.
We agree the one workflow with the biggest leak, the rules around it, and the hours-back target.
Chasers and reports drafted in your wording, queued for your sign-off, sent when approved, logged.
Weekly written record against the agreed target. Hours back or your money back.
Property-management back-office — FAQs
What does the service do for a managed book?
Five named workflows, run for you: compliance certificate tracking (gas safety, EICR, EPC), landlord monthly reports, referencing chasing, enquiry follow-up and tenancy renewal reminders — on your existing systems, approval-gated, with a weekly written record.
Can it message tenants, landlords or contractors automatically?
No. Every outbound message is drafted in your wording and queued for your approval before it sends. Nothing sends without your sign-off.
Is this property management software?
No. It is a managed service that runs on your existing systems — email, spreadsheets and whatever CRM or property software you already use. Nothing to install, migrate or retrain staff on.
How much does it cost?
A £499 Admin-Leak Audit first (refund-guaranteed, credited in full against your pilot), then a fixed-scope pilot at £1,500–£3,000 — outcome-guaranteed: the agreed hours back each week, or your money back — then ongoing running at £1,500–£2,500 per month. Less than half the cost of a £30–40k admin hire.
Price the leak before you spend anything real.
The £499 Admin-Leak Audit is a 30-minute call plus a written report within 5 working days pricing every leak we find across your managed book — lapsed certificates, overdue landlord reports, unchased references, stalled renewals. If it's not worth it, full refund. The £499 is credited in full against your pilot, and the full service costs less than half a £30–40k admin hire.
Book your £499 Admin-Leak AuditPrefer to talk first? Book a 15-minute fit call · No payment is taken on this site.